St. Petersburg, FL - Prod *COMING SOON*

Welcome to our Utility Accounts Customer Portal! The following services are available: Utility Billing 

Residential utility services provided by the city include water, reclaimed water, trash and recycling collection, wastewater, and stormwater. Residents can manage their utilities account online or by calling 727-893-7341.

Late Fees & Billing Information
Utility bill payments are considered late approximately 20 days after billing. A reminder notice is sent to the customer’s mailing address if payment is not received by the due date. Customers are provided with a return envelope to mail in their monthly utility bill payment. The top portion of the monthly bill has the payment mailing address pre-printed on the reverse side, which will appear through the window of the return envelope. If the return envelope is not available, mail payments to P.O. Box 33034, St. Petersburg, FL 33733

Note: A $2.00 convenience fee will be charged for all credit card and debit card transactions made online or by phone. Electronic Checks (eChecks) are accepted at no additional cost.

Payment Plans
Residents that are having trouble paying their utility bill can call the Utility Customer Service Call Center at 727-893-7341 to make payment arrangements. The Utility Customer Service Call Center is open 8 a.m. to 5 p.m., Monday through Friday. Customers are encouraged to make payment arrangements with the City as soon as possible to avoid the associated fees. 

211 Tampa Bay Cares
Find a directory of additional assistance by visiting 211tampabay.org or calling 211. 

Water Conservation
Conserving water use is a great way to save money on a utility bill. Find programs, rebates, and resources on the Water Conservation page. 

Service & Payment Details
Additional information about resident utilities billing and management can be found in the Utility Billing FAQs document referenced on the sidebar of this page.

More utility information may be found by visiting the Manage Utility Services page on the StPete.org website.